JEWELRY SHIPPING

Please remember that all special order items are hand-made in Turkey.  These orders,
in some cases, could take more than four weeks from the date of order. Please
remember that all orders must go through US customs.  The time frame given for orders
still depends on US customs releasing the packages in a timely manner. If you purchase
a special order with an item that is immediately available I will hold the one item until your
order is complete and mail them together.

You will receive an e-mail notification when the item has been shipped.  Therefore, the
below shipping times and rates apply when the item has been shipped.

Shipping United States
All jewelry will ship by US Postal Services and is free of charge.  The package will be
insured and tracked for security purposes. I will ship the jewelry using USPS First Class,
Priority mail or Express mail depending on cost of merchandise, time frame, and location
of delivery.

If you are ordering jewelry and would like to request a specific shipping method, you may
email me your request.  Please note if you choose anything other than first class you will
be required to pay a shipping cost.

I
US Territories (Up to 10 Days) 1st Class Mail Free
American Samoa, Federated States of Micronesia, Guam, Marshall Islands,Northern
Mariana Islands (Saipan). Palau, Puerto Rico, U.S. Virgin Islands

International Order Policy
I will ship to many countries around the world. I will accept payment for international
orders via Paypal (Verified Paypal accounts only), Western Union, or wire transfer.

International First Class Mail
Please note, any items ordered under a $45.00 total cost and fit in a regular letter
envelope will be mailed first class free. The customer may contact me and choose to pay
the priority mailing cost. First class mailing may take anywhere from seven days to two
weeks. This rule applies due to the high cost of shipping to overseas countries from the
USA.

International Global Priority (up to 10 Days) FREE (These counties only)
Canada, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Brazil, Chile, China,
Colombia, Cook Islands, Costa Rica, Czech Republic, Denmark, Dominican Republic,
Finland, France, Germany, Guyana, Hong Kong, Hungary, Iceland, India, Ireland, Israel,
Jamaica, Japan, Korea, Republic of, Liechtenstein, Luxembourg, Malaysia, Mexico,
Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Saint Lucia,
Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Trinidad
and Tobago, Turks and Caicos Islands, United Kingdom, Vietnam, Virgin Islands (British)
(Any State,Any Province)

Please note that I cannot be responsible for import tariffs, customs fees, or shipping
delays due to international shipping, and if a customer refuses shipment for any reason I
will deduct any actual shipping, customs and other costs incurred before any refund is
given.
ORDERING INFO

I accept orders online through the Yahoo Store! Just go to any of my product pages and enter all
the variable information needed for that item, then click on the order button. This will take you to
the checkout screen. If you have additional items to order, click on "Keep Shopping."  To
complete your order, click on "Check Out"  in your shopping cart screen and fill in your payment
and shipping instructions. You may access your shopping cart by clicking the view cart button at
any time. You may also fax or phone your order by calling 618-593-1206.

SECURE ORDERING

This website is hosted by Yahoo! Store, which uses industry-leading Secure Socket Layer (SSL)
encryption to process all orders. When ordering at my store, your information is transmitted
securely over the Internet in encrypted (scrambled) form so that it cannot be accessed by
unauthorized third parties. We don't even see your full credit card for security reasons.

PAYMENT INFORMATION

I accept payments using Visa, Mastercard, Discover, American Express, PayPal, Check, Money
Order or Cashier's Check. International Orders may pay by using PayPal, Western Union, or bank
wire.

PayPal
If you wish to submit payment via PayPal, please follow these instructions:
1. Select "PayPal" in my store's checkout billing screen and complete the checkout process.
2. In the payment confirmation screen, click on the Paypal button.
3. On the Paypal payment screen, enter the total for your order and log in to your Paypal account.
4. If you encounter technical difficulties sending payment through Paypal, please feel free to email
us, and we'll send you a Paypal invoice for the appropriate amount to make it easier to submit
payment. Please be sure to include your order number in your email.

Mailing Payment
If you wish to pay by money order or check please complete the shopping cart checkout and mail
payment to:

Cartouches and More
9 Forest Hill Drive
Cherry Hill, NJ 08003

Be sure to write the order number on your company/personal check, Money Order or Cashier's
Check. Note that all orders by mail may not be ordered from Turkey until payment is
authenticated. Personal checks take approximately one week extra to clear.  Therefore, these types
of payments will add another week or two to the two-four week delivery promise.

SALES TAX

Any orders which have a New Jersey address may be charged a 8% Sales Tax at check out.
CARTOUCHES
     AND MORE
Owner  and Operator
Melinda Roth
PRIVACY
All Jewelry is
hand-made in Turkey.
Guaranteed to be
authentic and of the
highest quality.
ORDERING INFORMATION

RETURNS

There will be no returns on personalized bought jewelry such as cartouches, cartouche
bracelets and spinning rings unless received damaged.

Any other items not personalized may be returned after contacting me for approval and
returning authorization code.  After receipt of the returned item, credit will be given
minus 10% restocking fee.

All products sold have a 90 Day Warranty for damage. Before returning damaged items
you must notify me for approval and returning authorization code. Upon receipt of the
damaged item, you will be given a full credit or replacement
UPS SHIPPING FOR ALL ITEMS EXCEPT JEWELRY

This site uses UPS real-time calculating for shipping.  Every item you order has a weight
associated with the product.  When you check out, UPS will automatically calculate your
cost according to weight and location.  There are several shipping options you may
choose.  Please note if you do not see a shipping charge when checking out, your item
is offered free shipping.  However, free shipping methods are my preference.